Members FAQ

Is there is a FEE to use the site? Do I need to supply payment information?

No, The site is FREE but we do offer upgradeable membership packages.


Who can view my personal contact information such as my address, phone, email, and so on?

Your contact information can only be viewed by registered and approved Casting Professionals and RealityWanted staff. Other RealityWanted.com members cannot view your contact information.


I just signed up and created my profile why isn't all of my information listed online? Where are my pictures that I uploaded?

For quality assurance a RealityWanted staff member reviews each profile that is submitted and sometimes this process can take some time, generally we will have your profile reviewed in less than 24 hours. If there is an urgent request please email us at support@RealityWanted.com


How do I update my contact information in my profile?

Log into www.RealityWanted.com and go to the left column under member controls and click on the tab “Contact Information”.


How can I appear or not appear from other members?

If you would like to keep your profile private please click on "Privacy Settings" in your control panel to adjust your settings. Also Casting Professionals will still have the ability to search your profile, view your profile, and contact you.


How do I opt-out of the casting call email alerts?

Simply login to your account, under the "Privacy Settings" tab select "Notifications". You can change this at anytime.


I have forgotten my Password. How can I retrieve this information
?

Go the main page and in the upper right hand corner there is a tab for “Lost your password” otherwise go to the following link http://www.realitywanted.com/register/forgot


How do I change my password on my account?

Log in using your regular password and under your member control panel click on the tab located on the left side that says “Change Password”.


As a member can I search other members profiles within the site?

Yes! You now have the ability to search members, add friends, vote for other members and post comments.

Does RealityWanted sell its members' email addresses? Do I have to worry about spam?

No. We value everyones privacy and would not jeopardize the trust between our members.


Why am I not receiving updated casting calls to my email address?

First check to make sure you have input your correct email address.

Then make sure the box under Notifications is checked yes.

Also some computers have spam filters so make sure your email program allows you to receive emails from support@RealityWanted.com.


Can I email photos to RealityWanted to upload for me?

Not at this time, the feature might be available at a later date. If you are having a problem uploading a photo let us know and we will help you with the process.


What format do the photos have to be in? Are there limits to size?

Make sure the pictures are in JPEG format, 600K or under, and try not to exceed 600x600 pixels.


How many photos can I upload on my profile?

Most applicants are uploading around 5 photos.


How do I report a problem on the site?

Start with our FAQ section and if you do not find the answers you are looking for or you still have problems feel free to email us at support@RealityWanted.com


How can I submit a question or contact the staff at RealityWanted?

Once again start with our FAQ section and if you do not find the answers you are looking for or you still have a question or suggestion feel free to email us at support@RealityWanted.com


Does RealityWanted have resources that are available such as photographers or casting tips?

We are currently working on adding an “Additional Resource” tab please feel free to email us with suggestions at support@RealityWanted.com


How can I get technical support?

First check in the FAQ section to make sure your question is not listed here. If you still are unable to find the answer to your question please feel free to contact us at support@RealityWanted.com


What does my statistics tab mean?

The “My Statistics” tab is a great resource for you to manage how many times your profile has been viewed by a Casting Professional or reviewed by other members.


How do I get more Casting Professionals to view my profile?

Casting Professionals have recommended to us to encourage our members to completely fill out their profile. By completing your profile and uploading pictures casting professionals will be able to better cast you for appropriate shows. Also make sure your email address is correct and current.